Cookie Policy
Last updated: 15 October 2026
This Cookie Policy explains how Imperial Kitchens & Living uses cookies and similar technologies when you visit our website.
It should be read alongside our Privacy Policy, which explains how we collect, use and protect personal information.
1. What Are Cookies?
Cookies are small text files that websites can place on your computer, smartphone, tablet or other device when you visit them.
Cookies can be used to:
- make a website operate correctly;
- remember choices or preferences;
- maintain security;
- understand how visitors use a website;
- measure website performance; and
- help website owners improve their services.
Some cookies are deleted when you close your browser, while others may remain on your device for a set period or until you remove them.
Similar technologies may also be used to store or access information on your device.
2. How We Use Cookies
We use cookies and similar technologies for a limited number of purposes.
These include:
- ensuring the website works correctly;
- maintaining website security;
- remembering your cookie choices;
- understanding how visitors use the website;
- identifying website performance or usability problems; and
- improving the content, layout and user experience of the website.
We separate these technologies into different categories so that you can control non-essential use.
3. Strictly Necessary Cookies
Strictly necessary cookies are required for the website to operate properly or to provide functionality that you have requested.
They may be used for purposes such as:
- website security;
- fraud or misuse prevention;
- maintaining essential website functionality;
- remembering your cookie preferences; and
- managing technical website sessions.
Because these technologies are necessary to provide the website or a service you have requested, they may operate without your consent where permitted by law.
Blocking strictly necessary cookies through your browser may prevent parts of the website from functioning correctly.
4. Analytics Cookies
Analytics cookies help us understand how visitors use our website.
They may tell us:
- how many people visit the website;
- which pages are most frequently viewed;
- how visitors navigate between pages;
- approximately how long visitors spend on the website;
- what type of device or browser is being used;
- how visitors arrived at the website;
- whether visitors encounter website errors; and
- how visitors interact with website content.
We use this information to understand website performance and improve the experience for future visitors.
We currently use Google Analytics and Microsoft Clarity for website analytics.
We treat these analytics technologies as non-essential and use our cookie controls to obtain your permission before enabling them where required.
5. Google Analytics
Google Analytics helps us understand website traffic and how visitors interact with our pages.
Google Analytics may collect information including:
- pages visited;
- approximate location;
- browser and device information;
- referral source;
- session information; and
- interactions with website content.
Google Analytics commonly uses cookies including:
| Cookie | Purpose | Typical Duration |
|---|---|---|
_ga |
Helps distinguish one visitor from another for analytics purposes. | Up to 2 years |
_ga_<ID> |
Helps maintain information about a visitor's analytics session. | Up to 2 years |
Google may process information collected through its services in accordance with its own privacy and data-processing terms.
6. Microsoft Clarity
We use Microsoft Clarity to help understand how visitors interact with our website and identify opportunities to improve usability.
Clarity can provide behavioural information such as:
- clicks and taps;
- scrolling;
- page navigation;
- browser and device information;
- website performance;
- heatmaps; and
- session replays showing how visitors interact with pages.
Clarity may use cookies including:
| Cookie | Purpose |
|---|---|
_clck |
Helps associate page visits with the same pseudonymous Clarity visitor ID and stores preferences associated with that visitor. |
_clsk |
Helps connect multiple page views into a single Clarity session. |
Microsoft may also use additional Microsoft-domain cookies as part of providing the Clarity service. The cookies used can change as the service is updated.
The current cookies detected by the website, together with their purposes and available retention information, should be displayed within the website's cookie preference controls.
Clarity is used for website analysis and improvement. It is not intended to be used by us to collect the contents of information you submit through our enquiry forms.
7. Cookie Consent
When you first visit our website, you may be shown a cookie notice allowing you to choose which non-essential cookies you wish to allow.
Where consent is required, analytics technologies will not be activated until you have made the relevant choice.
You can:
- accept non-essential cookies;
- reject non-essential cookies;
- choose which categories you wish to allow; and
- change or withdraw your preferences later.
Rejecting analytics cookies will not prevent you from using the main features of the website.
8. Changing Your Cookie Preferences
You can change your cookie preferences at any time using the cookie settings available on our website.
Withdrawing consent does not affect the lawfulness of processing carried out before your consent was withdrawn.
Changing your preferences may prevent new cookies from being placed, but cookies already stored on your device may remain until they expire or are deleted.
9. Managing Cookies Through Your Browser
Most web browsers allow you to manage cookies through their settings.
Depending on your browser, you may be able to:
- view cookies stored on your device;
- delete individual cookies;
- delete all cookies;
- block third-party cookies;
- block all cookies;
- clear cookies when the browser closes; or
- browse using private or incognito mode.
Blocking all cookies may cause some areas of the website to operate incorrectly.
10. Third-Party Services
Some cookies and similar technologies are provided by organisations other than Imperial Kitchens & Living.
Where third-party analytics services are enabled, information may be processed by those providers in accordance with their own privacy policies and contractual arrangements with us.
Our current analytics providers include:
- Google; and
- Microsoft.
Where information is transferred outside the United Kingdom, the relevant provider is responsible for maintaining appropriate international data-transfer safeguards as required by applicable data protection law.
11. Cookies and Personal Information
Some information collected through cookies may constitute personal data or become personal data when combined with other information.
Where this happens, our Privacy Policy applies in addition to this Cookie Policy.
We process personal information obtained through cookies only where we have an appropriate lawful basis.
12. Changes to the Cookies We Use
The cookies used by our website may change as the website, analytics services or other functionality is updated.
For this reason, the live cookie preference panel on the website should be treated as the most current list of cookies detected on the site.
We will update this Cookie Policy where there is a material change to how cookies or similar technologies are used.
13. Changes to This Cookie Policy
We may update this Cookie Policy from time to time to reflect changes in:
- the cookies used by our website;
- our services;
- third-party services;
- applicable law; or
- regulatory guidance.
The date at the top of this policy shows when it was most recently updated.
14. Contact Us
If you have any questions about our use of cookies or this Cookie Policy, please contact:
Email: info@impcc.co.uk
Telephone: 0191 414 7486